How can I place an order?

    -through this e-commerce website.
    -sending us an email, listing the product you need (info@eurowatchmakingstore.com)

    -WhatsApp +31 

    -Phone +31 
     Although our suggestion is to send us an email or place an order over this website.

What happens after the order has been placed?

-After placing your order, you will receive the Proforma Invoice in a short time. After that, we will wait for your confirmation/ modification/ payment/ before proceeding to dispatch your order.

How do I get a quote for the products I am interested in?

   -You can register on this website. After that, you will be allowed to see the full catalog prices.
   -Make a phone call.
   -sending us an email/whatsapp

How can I contact you?

   -through the website contact form.
   -email: info@eurowatchmakingstore.com

   -WhastApp +
   -Phone call +

How many days the proforma invoice is valid?

2 business days. We will reserve the goods for two business days.

How long will it take for my order to arrive?

From 2 to 5 business days. We will provide the tracking number so you can check the status of your shipping.

Which carrier will deliver my order?

It depends on the Country you are in. We work with DHL, UPS, GLS, and many more. You will receive all these pieces of information after your order will be confirmed and dispatched.

What are the payment methods accepted?

   -Cash on delivery Eur 5,00 ( where applicable, we will confirm after checking with our local carrier).
   -Wire transfer.

Do you have a MOQ( Minimum order quantity)?

No, there is no MOQ.

What are the shipping rates?

   -The cost of transport starts from Eur 15,00. The price changes according to the destination and the final weight/volume.
   
   -If your order has an extra volume/weight, we will charge the cost. It will be mentioned in the proforma

Prices

 All the prices are meant to be free of any other additional costs and fees.

Returns

You can return the goods if it does not conform to what is shown on the website or if you do not like them. In this case, we ask you to send us an email within 3 days of receipt of the goods. The transport costs are at our expense if the reason for the return is related to the quality of the product. Otherwise, we can organize the collection at a cost of € 15, or we will provide you with the address to which the goods can be sent. The refund will be made upon receipt of the goods.

For any other additional information, please send us an email, fill out the form online. One of our representatives will contact you shortly.
Or just give us a call, our team is at your disposal.

Our Firm works according to the laws enacted by the European Union (EEA European Economic Area) regarding distance selling.

For further information please visit: https://ec.europa.eu/